Blog and Updates

This is the final #ComeBackStrong masterclass, with our friends Bums on Seats. It’s an hour jam-packed with the latest advice and guidance for operators around the sales opportunities for recovery and growth in 2021.

Since March 2020, the mobile gaming audience in the UK has grown by 50% – that’s 8.6M new gamers. Find out why some of the biggest global brands are including games in their marketing mix and how they can help hospitality come back strong.

Most hospitality operators are aware that they can get better insights for their business from data, but need to overcome the challenges of having multiple data sources and move towards a single customer view.

With the return of outdoor hospitality just around the corner, Julia Platia, Head of Client Services at Feed It Back, shares the latest data and insights and provides practical advice on how to navigate the coming months.

The importance of sustainability and protecting the environment is ever-increasing amongst consumers and the businesses that implement measures to reduce their environmental footprint are likely to reap the reputational benefits from being an environmentally responsible brand.

Guest wifi is the largest source of data for operators (and can be leveraged for pre-sold revenue opportunities whilst doors are still closed), so this week's 10-minute Fireside Chat (minus the fire) sees Zoe Knowles, senior client director for hospitality Wi-Fi and analytics specialists Wireless Social, impart her wisdom about the key actions operators need to be taking now to prepare for lockdown being lifted.

This week's 10-minute Fireside Chat (minus the fire) sees Katy Moses, founder and MD of boutique hospitality insight agency KAM Media, chat with Dan Brookman about some of the fundamental shifts in customer behaviour, sentiment, attitude as a result of the pandemic.

Most restaurants businesses are not pricing correctly and default to discounting, which results in lost margin, kills profit and damages brand image in the long term.

This week's 10-minute Fireside Chat (minus the fire) sees all-round hospitality PRO Myles Doran, founder of Hospitality Inc and ex-Varsity, Barracuda and Revolution Bars Group PLC, share his wisdom with Dan Brookman around the things that operators should be doing now to prepare their teams for the sector fully reopening in the summer.

With the world of corporate work, and life as we know it permanently transformed, what can the hospitality industry do to get in front of a B2B audience?

This week's 10-minute Fireside Chat (minus the fire) sees Bums on Seats' ever-spirited CEO Amber Staynings chat with Dan Brookman about the most pertinent actions that operators should be taking right now, from a sales perspective, to drive the most revenue when the sector reopens.

This masterclass presentation, Simon Browning, director of Fudami, chats about how businesses can drive commercial success via on-demand delivery and improving KPIs.

Ever wondered how sales translate into profits for a hospitality business? Using a typical bill of a pint of beer and a burger as a starting point, this training session will breakdown the common associated costs right down to profits.

This week's 10-minute Fireside Chat (minus the fire) sees Daylesford Organic's Sustainability Lead, Will Dennis, chat with Andrew Whiteley about how operators can consider their environmental footprint and minimise their impact on the planet, from addressing issues like shortening supply chains to food wastage and recycling.

Let ResDiary teach you how to use a combination of booking channels, table management, payments, pre-orders, and data to ensure every booking delivers when we come out of lockdown.

This week's 10-minute Fireside Chat (minus the fire) sees Head Hawk and all-round data guru Victoria Searl, founder of DataHawks, chat with Dan Brookman about how data and tech has been at the forefront of everything in hospitality over the last year and how operators can harness this to take back control of their business.