More > F&Qs


You have questions, we have answers.

What do you get with Toggle?

Toggle is THE Hospitality Commerce platform. Using our intuitive dashboard, you can build a branded webshop that can sit on your website; allowing you to sell everything from digital & physical gift cards, experiences, merch and much more. You can manage everything Toggle right from the dashboard, and keep a track of exactly how you’re doing.
We also can produce and fulfil physical cards for you, sent from our warehouse, so you don’t have to lift a finger.

Do you do physical cards?

We fulfil branded physical cards for hundreds of hospitality brands already, from design, right through to distribution. If you're interested in having unproblematic physical gift cards, Toggle is the gifting platform for you.

Do I need to get my own cards created and organise a fulfilment centre?

Nope! We have a Toggle fulfilment centre, where we package and send off all the physical cards - meaning, if you like, you never even have to see the thing.

What EPOS partners do you integrate with?

We integrate with over 30 EPOS providers, to ensure a seamless gift card journey. And if we don't integrate with your EPOS provider? Let’s get the conversation going with them, and in the meantime, we have created POS Mode to allow you to sell and redeem in venue without an EPOS integration.

How do customers redeem the vouchers?

This is dependent on whether they’re redeeming in the venue at your till, mobile ordering solution, or your online e-commerce store. Typically, you or your guests will scan the card or input the number, and choose how much of that card they want to redeem against the bill.

How do I know which payment plan is best for my business?

We have a flat rate, per location plan where you don’t pay commission. We also have a commission only option. Have a think about how many gift cards you’ll sell, how many flash promotions you’re going to run, and how much you’ll use Toggle to give gratuity cards.

I don't have the resource, how much support can I get?

Our support team is quite simply amazing. You can have support on tap, so no matter how many questions you have, fire them over and we’ll answer them. We can also hold your hand through the set up process to make sure you’re getting the most of the platform. Fortunately, the platform is designed to be super simple to set up, so it shouldn’t take much of your time.

Do you integrate with my booking platform?

You can take a look at our integrations here

Can I connect Toggle to my CRM for sending out vouchers?

Yes! While Toggle does send out the vouchers itself straight out of the box, with no extra set up or configuration, it is possible to have them go through your own CRM. There is further scope for sending extra emails based on a host of Toggle interactions, too.  
You can also issue Toggle cards in your own regular customer sign up / birthday journey. We often see our Togglers have great success with email campaigns that include packaged Toggle vouchers. Check out our Cat and Wickets case study here, to see how you could do it too.

Can I get a demo?

You sure can. Go here to book one.

Why is the pricing per location?

If you’re opting for our flat rate plan, you’ll see the pricing is by location. We want to charge a fair price for the amount of use of our platform and support needed.

Want us to take the load?

Get to know Toggle from one of our excellent humans. No obligation, no nonsense, just a product walk-through.

Get in touch
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.