
This week's 10-minute Fireside Chat (minus the fire) sees Katy Moses, founder and MD of boutique hospitality insight agency KAM Media, chat with Dan Brookman about some of the fundamental shifts in customer behaviour, sentiment, attitude as a result of the pandemic.
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Most restaurants businesses are not pricing correctly and default to discounting, which results in lost margin, kills profit and damages brand image in the long term.
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Today marks an entire year of binge-watching, binge-eating, binge-nothing, doom scrolling, zoom calling, panic buying, doorstep clapping, 5k running, home working (or at least trying to), in the United Kingdom.
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This week's 10-minute Fireside Chat (minus the fire) sees all-round hospitality PRO Myles Doran, founder of Hospitality Inc and ex-Varsity, Barracuda and Revolution Bars Group PLC, share his wisdom with Dan Brookman around the things that operators should be doing now to prepare their teams for the sector fully reopening in the summer.
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Sheffield-based hospitality technology company Airship has won three awards at the UK Developer Awards 2021 - including the prestigious Dev Team of the Year accolade.
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With the world of corporate work, and life as we know it permanently transformed, what can the hospitality industry do to get in front of a B2B audience?
Read MoreWith Mother’s Day just round the corner, you might have noticed an influx of emails from brands asking if you’re happy to receive content around the important day, or if you’d like to opt-out of such emails.
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This week's 10-minute Fireside Chat (minus the fire) sees Bums on Seats' ever-spirited CEO Amber Staynings chat with Dan Brookman about the most pertinent actions that operators should be taking right now, from a sales perspective, to drive the most revenue when the sector reopens.
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Ever wondered how sales translate into profits for a hospitality business? Using a typical bill of a pint of beer and a burger as a starting point, this training session will breakdown the common associated costs right down to profits.
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This masterclass presentation, Simon Browning, director of Fudami, chats about how businesses can drive commercial success via on-demand delivery and improving KPIs.
Read MoreIt took just 10 minutes for popular independent burger restaurant, Fat Hippo, to sell-out their new DIY at-home burger kits and generate £8,000 of revenue after launching on social media.
Read MoreAlmost 1-in-5 consumers would like the option to 'opt-out' of Mother's Day communications from hospitality operators and brands, according to a new consumer poll.
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This week's 10-minute Fireside Chat (minus the fire) sees Daylesford Organic's Sustainability Lead, Will Dennis, chat with Andrew Whiteley about how operators can consider their environmental footprint and minimise their impact on the planet, from addressing issues like shortening supply chains to food wastage and recycling.
Read MoreLet ResDiary teach you how to use a combination of booking channels, table management, payments, pre-orders, and data to ensure every booking delivers when we come out of lockdown.
Read MoreEver wandered into a bar and panic ordered a diet coke out of lack of choice or inspiration? More and more, we are hearing consumers commenting on the lack of alcohol-free alternatives available in pubs which leave them feeling uninspired and excluded from social occasions.
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This week's 10-minute Fireside Chat (minus the fire) sees Head Hawk and all-round data guru Victoria Searl, founder of DataHawks, chat with Dan Brookman about how data and tech has been at the forefront of everything in hospitality over the last year and how operators can harness this to take back control of their business.
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