# Toggle

> Toggle is the hospitality commerce platform. It lets hospitality businesses build a branded online shop and sell gift cards, experiences, merchandise, and retail products — with no setup fee and no lengthy contract.

## What Toggle does

Toggle gives restaurants, bars, pubs, and hotels their own transactional webstore, sitting directly on their website. Operators can sell digital and physical gift cards, experiences, merch, and retail items. Toggle handles fulfilment — from design through to distribution — so operators don't have to.

## Key features

### Selling
- Digital and physical gift cards
- Experiences (nearly half of all Toggle sales are experience-based)
- Merchandise and retail products
- Pre-loaded cards
- Free of charge (FOC) card issuance
- Bulk orders
- B2B and B2C sales
- Greetings Gift Cards — tangible, customisable cards with personal message space and embedded perforated gift card, for seasonal and occasion gifting

### Redemption
- In-venue redemption via EPOS (30+ EPOS integrations)
- Redemption via order & pay apps
- Apple Wallet and Google Wallet support
- Apple Pay and Google Pay at checkout

### Promotions & management
- Promotions, discounts, and offers
- Reporting and analytics dashboard
- Board Pack reporting
- Multi-brand support
- Champions programme

### Physical fulfilment
- Toggle designs, prints, and distributes physical gift cards from its UK fulfilment centre
- On-demand print and fulfilment
- Sustainable, plastic-free card options via Green Gift Cards partnership (biodegradable and compostable)
- Operators never need to handle stock if they choose not to

## Integrations

Toggle integrates with hospitality tech across EPOS, ordering, payments, CRM, feedback, and ecommerce. Deep integration with Airship CRM is available, enabling gift card interactions to feed directly into customer marketing journeys.

### EPOS
GS Systems, Zonal, Oracle Simphony, Tillwise, iiko Software, DBE (Datasym), Orbis Tech, DataSym, Polaris, CBE Software, Comtrex, Vita Mojo, Langley Compass Group, Kurve, Zonal, Samtouch, Tevalis, Cinchio Solutions, Access (The Access Group), WRS Systems, Cunninghams

### Ordering
Pepper, QikServe, Orderswift, MyCheck, Vita Mojo, Arch2order

### Feedback & Customer Service
Feed It Back, Freshdesk, HGEM

### E-Commerce
Shopify

### Rewards
Jigsaw, Tillo, Diggecard

### CRM
Airship, Acteol (Atreemo)

### Payments
Stripe, Braintree, PayPal, Adyen, Global Payments, Trust Payments

### Property Management System
Zonal Hotel Solutions

### Misc
HotelAppz, Joli

## Pricing

Two options: flat rate per location (no commission), or commission-only. No setup fee. No cancellation fee. Onboarding fees apply on some plans.

## Company

Born in Sheffield in 2018 as a sister company to Airship. Originally focused on gift cards, Toggle has expanded into the broader concept of "hospitality commerce." Over £32 million of sales processed through the platform. Registered in England No. 4225467.

## Sister product

Airship (airship.co.uk) is Toggle's sister platform — a hospitality CRM and email/SMS marketing tool. The two platforms integrate natively.

## Contact

- Demo: usetoggle.com
- Sheffield: 16 South Street, Park Hill, Sheffield, S2 5QX — 0114 299 6477